Last Updated: February 1, 2025

EDDELACT LLC, This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website, www.eddelact.com, and associated subdomains.

We comply with international privacy laws, including:

• General Data Protection Regulation (GDPR) – European Economic Area (EEA)
• California Consumer Privacy Act (CCPA) – United States (California Residents)
• Google Ads & Microsoft Ads Privacy Compliance
• Children’s Online Privacy Protection Act (COPPA) – USA

By using our website and services, you consent to the practices described in this Privacy Policy.

Summary

We collect your data to process orders, improve our website, and deliver personalized ads. You have the right to access, delete, or opt out of data sharing. Learn more below.

1. Definitions

• “Company”: Refers to EDDELACT LLC (also referred to as “we,” “us,” or “our”).
• “Personal Data”: Any information that directly or indirectly identifies you (e.g., name, email, phone, IP address, payment details).
• “Non-Personal Data”: Data that does not directly identify you (e.g., browser type, device type, browsing behavior).
• “Cookies & Tracking Technologies”: Small data files stored on your device that help us enhance website functionality, analytics, and advertising.
• “Third-Party Service Providers”: External vendors (payment processors, shipping companies, advertisers) that assist in providing our services.
• “Targeted Advertising”: Ads tailored to your interests based on browsing behavior.
• “Consent”: Your informed agreement for us to collect, process, and use your data.

2. What Data We Collect

We collect and process three types of data:

A. Personal Data (Directly Provided by You)

When you:
✔ Place an order
✔ Create an account
✔ Subscribe to newsletters
✔ Contact customer support

We collect:

• Full Name
• Email Address
• Phone Number
• Billing & Shipping Address
• Payment Information (processed securely via Stripe – We do not store credit card details)
• Order History

B. Non-Personal Data (Automatically Collected)

We use tracking technologies to collect:

• IP Address
• Device Type (mobile, desktop, tablet)
• Browser Type & Version
• Operating System
• Pages Viewed & Interaction Data

C. Cookies & Tracking Data

We use cookies, pixels, and tracking technologies to enhance user experience and deliver personalized advertising. By continuing to use our website, you consent to our cookie use.

You may manage your tracking preferences through our Cookie Consent Tool, Google Ad Settings, or Microsoft Ad Preferences.

To learn more about cookies, visit our Cookie Policy.

3. How We Use Your Data

We use your data for:

✅ Order Processing: Fulfilling and managing purchases.
✅ Customer Support: Assisting with account issues and returns.
✅ Payment Security: Ensuring safe transactions via Stripe.
✅ Website Optimization: Improving functionality and user experience.
✅ Marketing & Personalized Advertising:

• We use your browsing data for Google Ads, Microsoft Ads, and Facebook Ads.
• Retargeting campaigns may display relevant ads based on your interactions.

✅ Fraud Prevention & Security: Monitoring suspicious activity.

4. Third-Party Sharing & Advertising

We DO NOT SELL your personal data. However, we share browsing data with third-party advertising networks, including Google Ads, Microsoft Advertising, and Facebook Ads, to deliver personalized advertising. These partners may use cookies to collect and process data for ad targeting. Users can manage ad preferences using Google Ads Settings, Microsoft Ad Opt-Out, or by disabling cookies through their browser settings.

A. Service Providers

We partner with trusted third-party companies to provide:

• Payment Processing (Stripe)
• Shipping & Order Fulfillment (UPS, FedEx, DHL, USPS)
• Customer Support & Chat Services (Zoho Chat)
• Website Analytics (Google Analytics, Microsoft Clarity)

B. Advertising & Marketing Partners

To provide personalized advertising, we share browsing behavior with:

• Google Ads
• Microsoft Advertising (Bing Ads)
• Facebook & Instagram Ads
• Other Programmatic Ad Platforms

These partners use cookies and tracking technologies to personalize ads.

C. Legal Compliance & Fraud Prevention

We may disclose data if required by law enforcement agencies, government authorities, or to prevent fraudulent activities.

5. Your Privacy Rights & Choices

You have control over your personal data:

A. Opt-Out of Marketing Emails

You can unsubscribe via the link in our emails or by contacting customercare@eddelact.com.

B. Manage Cookies & Ad Tracking

Adjust ad preferences using:

• Google Ad Settings
• Microsoft Ad Opt-Out

C. Access, Modify, or Delete Your Data

Request your data at customercare@eddelact.com.

D. Do Not Sell My Personal Information (CCPA)

We hereby declare that we do not sell your personal data.

6. Data Security Measures

We use industry-standard security practices:
✔ SSL Encryption – All transactions are protected with SSL encryption for secure data transfer.
✔ Secure Payment Gateway (Stripe) – We never store credit card details. Payments are securely processed through Stripe.
✔ Restricted Access – Personal data is accessible only to authorized employees with the necessary clearance.
✔ Regular Security Audits & Firewalls – We perform regular security audits and use firewalls to safeguard our systems against unauthorized access and breaches.
✔ Google reCAPTCHA – We use Google reCAPTCHA to protect against automated abuse and ensure that interactions on our site are made by real users.

7. GDPR & CCPA Compliance

A. GDPR (For EU Users)

Your rights under GDPR:
✔ Right to Access – Request a copy of your data.
✔ Right to Rectification – Correct inaccurate data.
✔ Right to Erasure – Request data deletion.
✔ Right to Restriction – Limit processing.
✔ Right to Data Portability – Transfer your data.
✔ Right to Object – Opt out of data processing.

B. CCPA (For California Residents)

Your rights under CCPA:
✔ Right to Know – What data we collect.
✔ Right to Delete – Request data deletion.
✔ Right to Opt-Out – Prevent data sharing (we do not sell data).
✔ Right to Non-Discrimination – No penalties for exercising your rights.

To exercise these rights, email customercare@eddelact.com.

Under GDPR, personal data is retained for no longer than 5 years, unless legally required for tax or security purposes. Under CCPA, data deletion requests are honored within 45 days of submission.

8. Data Retention

🔹 We retain personal data only for as long as necessary to fulfill legal, financial, and operational requirements. Users may request data deletion by contacting customercare@eddelact.com. Requests are processed within 30 days in compliance with GDPR & CCPA.

9. Children’s Privacy (COPPA Compliance)

🔹 We do not collect or target ads toward individuals under 18.
🔹 If you suspect a minor has shared personal data, contact us immediately at customercare@eddelact.com.

10. Updates to This Privacy Policy

We may update this policy periodically. The revised policy will be posted with an updated “Last Updated” date.

11. Contact Us

📍 EDDELACT LLC
📍1312 S Woodstock St, Philadelphia, PA 19146, USA
📧 customercare@eddelact.com
📞 Toll-Free: +1(888) 688-4280